- Lesson
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Module 1 : Receiving a Complaint
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Module 2 : Auditing
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Module 3 : Maintain Compliance
- Assessment
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Assessment - Accessibility Auditing Websites for Complaint Resolution
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Course Survey

Accessibility Auditing Websites for Complaint Resolution
Course 2 of 21 in Learning Path: Accessibility Champion
There has been a marked increase in the number of complaints and lawsuits regarding web accessibility. Institutions and businesses all over the world are facing complaints and lawsuits for inaccessible websites. If you find yourself having been served a complaint or lawsuit, this course will teach you skills for auditing your site for compliance.
Estimated Time: 1 hour
Course Objectives
- Identify common reasons organizations receive accessibility complaints.
- Distinguish between automated and manual testing as key components in audits.
- Develop skills to create and implement a corrective action plan and establish an effective accessibility policy for your organization.