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Accessibility Auditing Websites for Complaint Resolution

Course 2 of 21 in Learning Path: Accessibility Champion

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About this course

There has been a marked increase in the number of complaints and lawsuits regarding web accessibility. Institutions and businesses all over the world are facing complaints and lawsuits for inaccessible websites. If you find yourself having been served a complaint or lawsuit, this course will teach you skills for auditing your site for compliance.

1 hour

Course Objectives

  • Understand why you might receive a complaint
  • Learn about the elements of an audit, such as automated and manual testing
  • Gain skills to develop and implement a corrective action plan and an accessibility policy

Curriculum1 hour

  • Lesson
  • Module 1 : Receiving a Complaint
  • Module 2 : Auditing
  • Module 3 : Maintain Compliance
  • Assessment
  • Assessment - Accessibility Auditing Websites for Complaint Resolution
  • Course Survey

About this course

There has been a marked increase in the number of complaints and lawsuits regarding web accessibility. Institutions and businesses all over the world are facing complaints and lawsuits for inaccessible websites. If you find yourself having been served a complaint or lawsuit, this course will teach you skills for auditing your site for compliance.

1 hour

Course Objectives

  • Understand why you might receive a complaint
  • Learn about the elements of an audit, such as automated and manual testing
  • Gain skills to develop and implement a corrective action plan and an accessibility policy

Curriculum1 hour

  • Lesson
  • Module 1 : Receiving a Complaint
  • Module 2 : Auditing
  • Module 3 : Maintain Compliance
  • Assessment
  • Assessment - Accessibility Auditing Websites for Complaint Resolution
  • Course Survey